What to Do If There Are Cosmetic or Accessory Issues?

If the device has a loose casing, missing parts, missing accessories, or minor scratches, please follow these steps:
1.Confirm when the issue occurred
● If the issue was found upon receiving the device, prioritize after-sales service.
● If the issue appeared after some use, proceed to the next step.
2.Take photos to document the issue
● Clearly photograph the affected area or missing accessories.
3.Contact customer support
● Send the photos and device information to support@anthbot.com for assistance.
● Please provide the following information:
   ○ Device serial number (SN)
   ○ Order number
   ○ Clear photos or videos showing the issue