Why can't my Genie be charged on the charging station?

If the device isn't charging, please check both the charging station and the charger.
1. Charging station: The charging station's standby light is solid white. If the indicator light isn't on, check whether the adapter is functioning properly or the charging station is damaged.

2. On the charger: Check the charging terminal for dirt that could affect charging. If you have a multimeter, simply measure the resistance of the terminal to ensure it's within the normal range of 40K.

3.Cleaning the following parts of the machine can also help solve the problem of not being able to charge due to dirt