Why does my Genie's battery life seem shorter than expected?

The operating time of Genie generally depends on the lawn conditions, terrain, type of grass, and grass density.

1.For complex terrains, it is recommended to set up more restricted areas to help the machine better identify obstacles.

2.For thicker and taller lawns, we recommend patiently waiting for Genie to mow the lawn several times until it's cut to a shorter length; the battery life will then return to normal.

SP:The Genie 600, 1000, and 3000 in the product model names do not refer to the area of ​​lawn that can be cut in a single mowing session, but rather to the maximum lawn area that can be managed by the machine over multiple mowing sessions.

If the problem persists , please provide the following information to our support team (support@anthbot.com) for further assistance:

1. The serial number of your mower.
2. The date and time when the problem occurred.
3. A picture of the lawn.

SP: Make sure the app opens log upload and runs for a period of time to record logs