Lily

If the device detects high or low temperatures affecting charging during charging, it will stop charging and enter protection mode, and will continue charging after the temperature returns to normal.

28V (voltage after adapter conversion)

If the machine is currently mowing, it will generally continue mowing after charging around 95%. The remaining 5% is charged by trickle charge, which is slower. To ensure quicker mowing, the machin...

If the device isn't charging, please check both the charging station and the charger.1. Charging station: The charging station's standby light is solid white. If the indicator light isn't on, check...

The operating time of Genie generally depends on the lawn conditions, terrain, type of grass, and grass density.1.For complex terrains, it is recommended to set up more restricted areas to help the...

1. Check if the grass near the charging station is taller than 10 cm. This could cause the Genie to mistakenly identify it as an obstacle and prevent it from passing through. Manual mowing is requi...

Please follow the steps below to check:1️⃣ Check if the charging station is supplying power properlyObserve the charging station’s indicator lights. During a full charge, the lights should change a...

Please follow the steps below to check:1️⃣ After docking, the white light stays solid and does not turn green● Check the charging contact points: Make sure the mower’s charging pins and the chargin...

1️⃣ Update the firmwarePlease make sure the mower’s firmware is updated to version 1.16 or above.2️⃣ If the issue persistsContact support@anthbot.com and provide:● Device SN● Video or photos showin...

Please follow the steps below to check:1️⃣ Check the charging contact pointsMake sure the mower’s charging pins and the charging station connectors are clean and free of dust, dirt, or debris. Clea...